Healthcare Services

Globally Healthcare industry is witnessing a paradigm shift with more focus on improving the quality of care delivered. Integrated healthcare ecosystem with collaboration between various stakeholders is the need of the hour.

The Mega trends driving healthcare are:-

  • Adherence to and compliant with regulatory requirements
  • Effective use of existing mandates
  • Adaptation of advanced technology
  • Customer care and loyalty
  • Operational efficiency and optimization
  • Integrated Care Management
  • Bending the cost curve of healthcare

The Complexity of the current health care environment due to increasing regulatory requirements and changes has decreased the compensation for all (Physicians/Hospitals/DME Suppliers). With increased regulatory environment the organizations have to quickly adapt to the changes. To lessen this complexity and be assured of the best and cost effective services, Knack has established a collaborative environment that supports highly visible and secure business operations by applying extensive domain knowledge and technology.

Below table provides you the various services that Knack can offer you but is not limited to. There are many other customized solution, specific to your processes, those can be designed & implemented per your needs as and when required.

Medical Billing
  • Patient Scheduling
  • Eligibility & Benefits Verification
  • Pre-Authorization
  • Pre-registration/registration
  • Medical Coding
  • Charge Entry
  • Claims Generation (Paper/Electronic)
  • Rejections
  • Payment Posting
  • AR Follow-ups
  • Denial Management
  • Correspondences
  • Overpayments
  • Faxing/Mailing of Appeals
  • Redeterminations/Reconsiderations
  • Dashboards & MIS
DMEPOS Billing
  • Patient eligibility & benefit Check
  • Pre-Authorization
  • Printing or Faxing Delivery Tickets/CMNs, etc.
  • Follow-up for Delivery
  • Compliance Review
  • Order Creation/Online Billing
  • Claims Generation
  • Log CMN/DIF Form
  • Working the Rejections
  • Payment Posting
  • Medicare Audits
  • AR Follow-ups
  • Denials Management
  • Correspondences
  • Overpayments & Refunds
  • Dashboards & MIS

Client's Testimonial

I have very good working relationship with Knack. They are quick to respond to inquiries and immediately bring any trends/issues to our attention. Highly recommended, wonderful company.

- One of the Big RCM Service Provider