Infrastructure

Knack Global is an ISO 9001:2008 certified company, fully secured and networked facilitated by state of the art infrastructure providing an ideal environment for our skilled professionals. While some of the investment goes into Critical Benefit Programs for all employees and trigger the company’s success & growth – major of it is invested in Latest IT essentials. IT is being applied to all facets of business to achieve process efficiency, HIPAA Compliance, PHI protection, Data Backup plans & Disaster Management.

Key elements of our Infrastructure investments:

  • Encrypted and Secure emailing system to protect PHI
  • High grade dual desktops for increased production efficiency
  • High Speed redundant dedicated leased lines
  • Best of Industry IPBX & Communication system
  • Cisco Switches and Juniper SSG Firewall for safe and secure electronic communication
  • International E-Fax facility
  • 24X7 Power Backups
  • Cisco/Plantronics IP Phones for clear communication
  • Ergonomic headphones for voice based processes
  • Latest virus detection and protection system
  • Fire suppression systems collaborated with heat and smoke detection

Disaster Management

When it comes to Disaster Recovery Management, our solutions are driven with continuous monitoring to ensure uptime, safe and secured storage systems for huge data backups for customers who need added layer of redundancy service guarantee. We have a back-up server at Mumbai location with trained resources to provide you with uninterrupted operations all the time.

Awards

Fastest growing company in the region’ by NASSCOM-STPI